{"id":2839,"date":"2019-07-01T14:18:44","date_gmt":"2019-07-01T12:18:44","guid":{"rendered":"https:\/\/www.metalu-plast.com\/actualites\/advices-purchase-delivery-metalu-plast\/"},"modified":"2019-10-03T14:35:10","modified_gmt":"2019-10-03T12:35:10","slug":"advices-purchase-delivery-metalu-plast","status":"publish","type":"actualites","link":"https:\/\/www.metalu-plast.com\/en\/news\/advices-purchase-delivery-metalu-plast\/","title":{"rendered":"The Metalu Plast advices about purchase delivery"},"content":{"rendered":"\n

How to react at the receipt of your order when packages are damaged?<\/strong><\/h2><\/h2>\n\n
\"\"<\/figure>\n

Our team work at their best to pack and send with caution your order. Your confidence is a proof of our daily engagement. But sometimes, there is some unforeseen that spoil packages and products. So it is very easy to ensure guarantees, following this steps during the delivery :<\/p>\n\n

1. Check the package<\/strong> and the products in the presence of the deliverer before signing the voucher.<\/p>\n\n

2. If one or more packages are damaged<\/strong>, you have to detailed precisely the damages on the voucher and keep a copy.<\/p>\n\n

3. If the general content<\/strong> of your order is delivered in bad condition, you can reject it in its entirety. Write it clearly on the voucher and keep a copy.<\/p>\n\n

4. Send a registered letter<\/strong> with acknowledgment of receipt to the shipper within 48h upon delivery. Confirm your comments in this letter and join a copy of the voucher.<\/p>\n\n

Without following this approach<\/strong>, neither request will be accepted. All requests send after the ratification of the voucher without any notification will be rejected. Furthermore, the mention \u201csubject to unpacking\u201d<\/strong> don\u2019t got any legal value<\/strong>.<\/p>\n\n

Following the process is the best insurance<\/strong> in case of problems, so it is the process we advice you to adopt from now on.<\/p>\n\n

For more informations<\/strong>, contact our customer department at +33 (0)2 31 23 22 00.<\/strong><\/p>\n","protected":false},"template":"","categoriesactus":[154],"class_list":["post-2839","actualites","type-actualites","status-publish","hentry","categoriesactus-metalu-plast-and-you"],"acf":[],"yoast_head":"\nAdvices about purchase delivery | Metalu Plast<\/title>\n<meta name=\"description\" content=\"Here are a few advices about purchase delivery...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.metalu-plast.com\/news\/transport-colis-metalu-plast\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Advices about purchase delivery | Metalu Plast\" \/>\n<meta property=\"og:description\" content=\"Here are a few advices about purchase delivery...\" \/>\n<meta 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